Frequently Asked Questions
Everything you need to know about shopping with The Beauty MRKT.
Are your beauty products authentic and cruelty-free?
Absolutely. At The Beauty MRKT, we partner directly with brands to ensure 100% authenticity. We also prioritize carrying brands that are Leaping Bunny certified and committed to cruelty-free practices.
How long does shipping take and is it tracked?
Standard shipping typically takes 3-5 business days within the continental US. Once your order is processed, you will receive a confirmation email with a real-time tracking link to monitor your delivery.
What is your return policy for opened skincare or makeup?
We want you to love your routine. If a product doesn't work for your skin type, we offer a 30-day return window. Items must be at least 75% full to be eligible for a store credit or refund.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. International shipping rates and customs duties are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay for orders over $50.
How can I find the right shade for my skin tone?
We offer a Virtual Shade Finder tool on each product page. If you are still unsure, you can message our resident estheticians via Live Chat for a personalized color match recommendation.